Privacy Policy
Terms & Conditions
Privacy Policy
Effective Date: February 24, 2026
Lyndsey Cumberland Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, and communications.
This Privacy Policy explains:
- Information We Collect
- How We Process Your Information
- When and With Whom We Share Your Personal Information
Important SMS Privacy Statement: SMS opt-in or phone numbers collected for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
Personal Information You Provide
- Name
- Phone number
- Email address
- Mailing address
- Insurance-related inquiry details
- Any information you submit through contact forms, quote forms, or customer service requests
Automatically Collected Website Information
- IP address
- Browser type
- Device type
- Pages visited and time spent on the site
- Referring website/source
This information helps us improve the website and respond to your requests.
2) How We Process Your Information
We use the information we collect to:
- Respond to quote requests and customer service inquiries
- Provide policy-related support and follow-up
- Communicate with you about billing or account-related matters
- Provide appointment reminders or service updates (if applicable)
- Improve our website and customer experience
- Maintain business records and compliance documentation
How We Store and Protect Information
We store information only as long as needed for business purposes and/or legal and compliance requirements. We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no website or online transmission is completely secure.
3) When and With Whom We Share Your Personal Information
We do not sell your personal information.
We may share your information only in the following situations:
- With service providers who help us operate our business (for example, website hosting, communication platforms, CRM systems, and messaging providers such as RingCentral) solely to provide services on our behalf
- When required by law, regulation, court order, or legal process
- To protect our rights, customers, or business operations (including fraud prevention and security)
SMS Non-Sharing
SMS opt-in or phone numbers collected for the purpose of SMS are
not shared with any third parties or affiliate companies for marketing purposes.
Text Messaging (SMS) Privacy
If you provide your mobile phone number and opt in, Lyndsey Cumberland Agency may send you text messages related to your quote, policy, appointments, follow-up messages, billing inquiries, or customer support.
- Message frequency may vary.
- Message and data rates may apply.
- Opt-out: Reply STOP to opt out at any time.
- Help: Reply HELP for assistance or contact us at (720) 815-1924.
SMS opt-in or phone numbers collected for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve site performance, understand website usage, and support analytics and website functionality. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.
Your Choices
You may:
- Contact us to update or correct your information
- Request that we stop contacting you for non-essential communications
- Opt out of SMS by replying STOP
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Lyndsey Cumberland Agency
Phone:
(720) 815-1924
Website: https://agents.farmers.com/co/westminster/lyndsey-cumberland/
Terms & Conditions
Effective Date: February 24, 2026
These Terms & Conditions govern your use of the Lyndsey Cumberland Agency website and communications. By using our website or submitting your information, you agree to these Terms.
SMS Terms & Conditions
SMS For Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from Lyndsey Cumberland Agency, you may receive communications related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Account or customer support communications
Example:
“Hello, this is a friendly reminder regarding your request with Lyndsey Cumberland Agency. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 2–5 SMS messages per customer per week related to appointments, follow-ups, billing inquiries, or account status.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Lyndsey Cumberland Agency through one of the following methods:
- By submitting an online form
- Verbally, during a conversation
- By filling out a paper form
Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message you receive. Once you opt out, you will receive no further SMS communication.
Opt Back In
Customers can opt back in at any time by replying START.
Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary (up to 2–5 messages per customer per week).
- You can opt out at any time by texting STOP.
- For assistance, text HELP to (720) 815-1924 or visit the Privacy Policy page.
Website form opt-in
By clicking the button to opt-in to SMS, you will be asked to fill out a contact form to confirm you agree to receive Customer Care messages from Lyndsey Cumberland Agency and Farmers Insurance. You can reply stop to opt-out at any time.
Reply HELP to (720) 815-1924. Message and data rates may apply. Message frequency will vary . You can verify our Privacy Policy and Terms & Conditions.